6 September 2012 - Atos Positioned as a "Leader" in the Magic Quadrants for Help Desk Outsourcing and Desktop Outsourcing Services, North America
Atos has been positioned by Gartner, Inc. in the Leaders quadrant of the “Magic Quadrant for Desktop Outsourcing Services, North America” and the “Magic Quadrant for Help Desk Outsourcing, North America 2012” .
“Industry competition and economic drivers continue to demand more of IT outsourcing. We believe our dual positioning as a Leader in both the Desktop and Help Desk Outsourcing quadrants is an affirmation of our innovative and consistent approach to meeting client challenges,” said Cynthia Kornegay, Vice President, End User Services, Atos. “We believe Gartner’s evaluation, combined with direct client feedback, demonstrates that our Atos client focused approach offers the optimal blend of knowledge and service orientation proven to be effective.”
In the market leading reports, Gartner analysts evaluated technology providers in two areas, Ability to Execute and Completeness of Vision. For the Ability to Execute analysis, Gartner positions each service provider based on its success in delivering results, and on its preparation to deliver results in the future. In the Completeness of Vision analysis, Gartner’s positioning reflects each service provider's potential for success as evidenced by its view of the market, service operating model, and strategic plans for growth and service improvements.
About the Magic Quadrant
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IGartner "Magic Quadrant for Desktop Outsourcing Services, North America" David Edward Ackerman, Helen Huntley, Bryan Britz, William Maurer, July 24, 2012
II Gartner "Magic Quadrant for Help Desk Outsourcing, North America" Helen Huntley, David Edward Ackerman, Bryan Britz, William Maurer, July 24, 2012